Posting No.: ADMIN_2025-01
Posting Date: January 6, 2025
Closing Date: January 15, 2025
Administrative Assistant
Full Time Permanent

Hours of work: Full-Time, Monday to Friday, 8:30am to 4:30am
Benefits: Vacation, Paid time off, and Agency socials
Starting Salary: $50,275
Location: This position will be based out of the Community Living Owen Sound and District Admin Office in Owen Sound, ON, however travel to other Tri-Alliance agencies may be required from time to time.

Do you want to make a difference in the lives of people and the community? If that is you, you have come to the right place! Tri-Alliance Shared Services Organization, is an organization providing management and administrative services to Bruce Peninsula Association for Community Living, Community Living Owen Sound and District and Community Living Walkerton and District. Located throughout Bruce and Grey counties, the Tri-Alliance agencies support people with developmental disabilities to live meaningful lives within their communities. As an employee of Tri-Alliance you will be joining a dedicated and committed team whose mission is to nurture inclusion and promote people’s full participation as valued and contributing citizens.

The Administrative Assistant is responsible for a wide variety of administrative duties in support of the Tri-Alliance Shared Services Organization and its agencies. This includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, and providing general administrative support.
Duties and Responsibilities:
A.
Reception
1.Welcome all visitors to the agency in a professional and courteous manner.
2.Manages the agency’s telephone and voice mail system.
3.Respond to telephone, e-mail, and in-person inquiries from families, people supported, staff, visitors, and other parties.
4.Refer all inquiries to the appropriate individuals or departments.
5.Administer and manage inbound/outbound mail, faxes, parcels, courier services, and other correspondence ensuring information is directed to the correct person, dealing tactfully with information that is of a personal or confidential nature.
B.
Administrative
1.Provide day-to-day administrative support services for the Tri Alliance team.
2.Operate office equipment and arrange for servicing of printers, photocopiers, paper shredders, fax machines, scanners, the postage meter, the postage scale, and/or other office equipment.
3.Maintain the central office supply system, making inventory purchases and billing appropriate departments for their usage.
4.Assist in maintaining in a confidential secure manner all keys for the Administration Office.
5.Develop and maintain templates for common office documents.
6.Assist in ensuring the smooth functioning of special events such as fundraising and promotional activities.
7.Prepare specialized reports for Managers as required.
8.Phones: main contact for 8×8 phone and video conferencing systems. Including cell phones, ordering and setting up.
9.Managerial Support: assist managers with filing, spreadsheets, and any other administrative tasks upon request.
10.Take minutes at various committee meetings upon request.
11.Insurance: Coordinate with insurance company to ensure accurate and necessary insurance policies are in place for CLOSD & Tasso, including automobile, property, and SIL insurance. As well as MTO license stickers, and accessible parking permits.
C.

Other
1.Work collaboratively with other agency staff, departments and volunteers.
2.Operate in an effective, efficient and person centered manner to achieve the best outcomes.
3.Keep abreast of agency practices and department operations in order to facilitate response to routine inquiries, as much as possible directing inquiries to appropriate person.
4.Keeps abreast of current trends in the field and be willing to update knowledge as necessary by taking pertinent courses, attending training events, or participating in Agency committees.
5.Other duties as assigned.

Qualifications:
•Demonstrated passion for serving the community with exemplary customer service skills
•College diploma in Office Administration or Business Administration or university degree coupled with experience.
•Experience with the Microsoft suit of tools, including but not limited to Excel, Outlook, PowerPoint, Publisher, and Word, CANVA
•Attention to detail and excellent follow through skills with the ability to take initiative.
•Excellent writing skills, including proper spelling, grammar, and punctuation.
•Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
•Sound analytical thinking, planning, prioritization, and execution skills.
•Excellent communication skills, verbal and written.

We offer a competitive salary, full benefits and pension.

Please submit cover letter and resume to jobs@trialliance.ca quoting:
Admin Assistant – Job Posting Admin-2025-01 in the subject line no later than
January 15, 2025.

Tri-Alliance Shared Services Organization is proud to be an equal opportunity employer, valuing and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and Accessibility for Ontarians Disability Act, in all aspects of the hiring process, upon request. We thank all applicants for their interest; however, only those being considered for an interview will be contracted.

Director of People and Culture

Tri Alliance Shared Services Organization – Owen Sound, ON

Please submit cover letter and resume to jobs@trialliance.ca

Overview
Tri-Alliance is a shared services organization committed to empowering not-for-profit and charitable organizations by providing comprehensive back-office support. We partner with and support three Community Living agencies: Community Living Owen Sound & District, Community Living Walkerton & District, and Bruce Peninsula Association for Community Living. Our services include program and project management, business administration, financial services and payroll, communications and marketing, recruitment and retention, and industry advocacy. By streamlining these essential functions, Tri-Alliance enables these organizations to focus on delivering impactful community services and achieving their missions more effectively.

We are seeking a dynamic and experienced Director of People & Culture to lead our human resources initiatives and foster a positive workplace culture. This role is pivotal in shaping the employee experience, driving talent acquisition, and enhancing employee relations. The ideal candidate will possess a strategic mindset, strong leadership skills, and a passion for developing people within the organization.

Duties

• Lead the creation and implementation of comprehensive HR strategies, addressing areas such as succession planning, performance management, compensation, benefits, health and safety, and staff recognition.
• Provide leadership in fostering a values-driven culture and integrating best practices in human resources and organizational development.
• Assist in the development of the agencies’ strategic and annual operating plans, offering input and advice to align HR practices with organizational goals.
• Develop, revise, and ensure compliance with HR and personnel policies in response to evolving legislative requirements and organizational needs.
• Lead labour relations, including grievance management, collective agreement administration, and compliance with employment laws and workplace safety standards.
• Design and manage innovative recruitment, selection, and retention programs to attract and retain top talent, including developing promotional and recruitment materials.
• Develop and implement management training and staff development programs to enhance employee skills and leadership capabilities.
• Oversee health and safety programs, ensuring comprehensive policies and fostering a culture of workplace safety and employee well-being.
• Monitor and analyze HR indicators, maintain documentation on HR risks, and provide regular reports to mitigate potential risks to the agencies.
• Participate in leadership teams and committees, contribute to budget planning, reallocate resources as needed, and act as the organization’s privacy officer.

Requirements

• Completed Post Secondary Education in Human Resources, Business Administration or related field.
• Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation or working towards designation.
• 5 years of management experience in human resources, preferably in the human services field.
• Demonstrated experience implementing employee engagement and retention strategies
• Strong organizational development and change management skills, particularly in the areas of quality service, staff development, and continuous quality improvement.
• Must have strong, demonstrated labour relations expertise.
• Well-developed conceptual, analytical and negotiating skills.
• Strong communication and team building skills.
• Experience in organizational development, change management and cultural renewal initiatives.
• Familiarity with DEI programs and creating an inclusive work place
• Solid understanding of HR software, including time and attendance, payroll, and HR systems.

Join us in creating an engaging workplace where every employee feels valued and empowered!

Job Type: Full-time

Pay: From $110,000.00 per year

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Bachelor’s Degree (required)

Experience:

• Human resources/Human Services: 5 years (required)

Work Location: In person